Democratic Governance and Urban Development Expertise

Basic Services Delivery

DIG improves the delivery of potable water and reliable sanitation and solid waste management services around the world by identifying bottlenecks and providing technical assistance and capacity building to utilities, local governments, small service providers, households and financial institutions. We have advised utilities on how to improve their operations and obtain loans, while helping households …

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Municipal Government Strengthening

DIG helps municipal governments be more transparent, accountable, and responsive to their constituents by building their capacity to apply democratic governance principles. We work with municipal governments on outreach to the populations they serve, collecting information on residents’ needs, prioritizing investments using participatory planning methods, and implementing inclusive programs and services. DIG’s municipal government strengthening …

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Improvement of Urban Informal Settlements

DIG designs and manages community improvement programs that result in better access to basic services, to community infrastructure, and to housing for slum dwellers. Our staff members work with national and local governments, financial institutions, utilities, the private sector, non-governmental organizations (NGOs) and community-based organizations (CBOs) to provide market-responsive and financially viable solutions. Relevant programs include …

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Urban Infrastructure Planning and Construction

DIG provides technical assistance to local and national governments on infrastructure development, notably in post-emergency and post-conflict environments. DIG’s support ranges from infrastructure rehabilitation to increasing and improving the urban poor’s access to basic service infrastructure. Relevant programs include the Global Program for Inclusive Municipal Governance (GPIMG), ECAP I and ECAP II, and the Southern …

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Land Tenure Security

DIG has been improving land tenure security for low-income and marginalized populations for more than a decade. To help these populations access and own land, DIG collaborates with informal communities, civil society organizations, local and national governments, and private sector entities, including financial institutions. An important aspect of our work involves supporting informal settlers by …

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PFM

When working on Public Financial Management, we assist governments to collect revenue efficiently and with greater purpose, accountability, and transparency. We work with national and local governments to budget and spend strategically on basic services like health, education, and sanitation that serve the entire community.