EMKAN Support – Microfinance Technical Assistance

DIG provided comprehensive on-site technical assistance and senior management to support Emkan in its goal of becoming one of the largest microfinance institutions in Lebanon. DIG successfully launched Emkan’s operations at all levels. This includes developing the five-year business plan and financial projections as well as performing strategic planning for the launch of the initial branches and initial market analysis, product design and on-going roll-out. DIG also designed the detailed microfinance and branch level operations manuals and related materials including loan applications, incentive schemes, and MIS technical parameters and report formats. DIG also led the training of all Head Office and Branch Management and field-level staff as well the development of a training-of-trainers (TOT) program for all aspects of the nation-wide microfinance field operations.